FAQs
Frequently Asked Questions
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What kind of photo should I upload?
To create the best possible design, please make sure to follow these recommendations when uploading your image:
- Please don’t use blurry, dark, or pixelated images.
- The person should be looking straight ahead — not in profile.
- Try to upload a photo that is as close to the face as possible (avoid full-body or distant shots).
- Make sure your face is well lit, with no heavy shadows.
- We will handle the cropping and adjusting to make it look perfect in the design.
- Accepted formats: JPG, PNG. Maximum file size: 20 MB.
If your photo exceeds the 20MB upload limit, please
send it to our email thefavorsvault@gmail.com
along with your order number.
Please Note:
The final print quality of your product will depend on the quality of the photo you upload — especially the clarity and visibility of the face.Need help? Click here to see detailed photo instructions and examples.
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Can I customize the designs?
Absolutely. Most of our products can be personalized with names, dates, colors, and more. Just check the customization options on each product page.
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How long does it take to process my order?
Processing time typically takes 9-12 business days before shipping. Custom orders may take a bit longer depending on complexity.
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Do you offer rush orders?
Yes, we do! Please contact us before placing your order to confirm availability and additional fees for rush processing.
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What materials do you use?
Our products are made with high-quality acrylic printed by a UV procces , which is durable, lightweight, and stylish.
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Can I use the stirrers in hot drinks?
Yes! Our acrylic stirrers are safe for both hot and cold beverages.
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Do you ship internationally?
Currently, we offer shipping within USA , Canadá , Mexico and selected international destinations. You’ll see options available at checkout.
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What if my order arrives damaged?
If your order arrives damaged, please contact us within 48 hours with photos, and we’ll help resolve the issue.